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In this article, we tell you how the customer support service of a bookmaker works and consider possible options for contacting support operators. You will learn how to contact 1xBet support service on the website, by phone, and through popular instant messengers. We will analyze the advantages and disadvantages of each method and offer the best ways of communication, depending on the specifics of the issue.
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If you want to know more about a bookmaker, you’re welcome to read our 1xBet platform review, written specially for you.
Chat allows you to get an answer to your question quickly. To contact 1xBet support in this way, follow the following algorithm of actions.
- Open Official Site. In the lower right corner, you will see a chat box. Click to open it.
- Type Your Request. Select the appropriate option from the list of questions provided. If the desired topic is not found in the list, view the knowledge base attached to the chat.
- Wait for Solution. Call a consultant to state the problem in the dialog if finding a topic is complicated. Send a request and wait for the operator’s response.
Communication with the 1xBet support service is as fast as possible. Specialists are on duty in the chat around the clock, without breaks and weekends. This method will be the best option for quickly solving problems, for example, changing the quote on a bet or registration difficulties.
During communication with a bookmaker specialist, a bettor can attach a scanned copy of the necessary documents confirming his correctness, for example, photos of payment receipts or scans of passport data.
To save time and solve the problem quickly, it is necessary to formulate the request in advance and be ready to provide the required information – the number of the gaming account, personal data, etc.
Another way to contact the 1xBet support service on the official website involves sending a request through the contact form. It is located in the contact section. Here, the player must provide the name, email, and consent to process personal data. A response will be sent to the user’s email within 24 hours.
Kenyan users can use the phone to contact support. The first option is to call the contact center at 0-800-600-070. The second option is to contact WhatsApp at +254 702 400 200. In this way, you will also receive a quick and effective consultation.
If you prefer email, please send your request to the appropriate address. To ensure maximum efficiency, 1xBet key people have provided different channels for solving various issues.
- General questions: email@example.com
- Security service: firstname.lastname@example.org
- Questions about advertising: email@example.com
- Queries about the affiliate program: firstname.lastname@example.org
- Questions about the betting shop: email@example.com
- Financial issues: firstname.lastname@example.org
The 1xBet user support service is beyond praise. Experienced specialists quickly consider user requests and offer the best solutions. Kenyan bettors can use one of the many communication channels and choose the most convenient one. Thus, we can give customer support the highest score.